Who we are
Our website address is: https://bhavabotanica.com.
You have 15-days to return unopened, undamaged, non-perishable items for a refund. Local exchanges may be possible in specific cases. All other sales are final.
We ship via USPS. We will do our best to process your order in 1-2 days and get it shipped the next business weekday after that (sorry, we’re a small operation!). However, delivery timeliness is subject to USPS network congestion. If you cancel your order due to shipping delays beyond our control we reserve the right to withhold a portion of your refund to cover our shipping cost.
If you choose local pickup we expect you to pickup your order within 30-days or we reserve the right to cancel your order and issue a refund.
If you choose local pickup but then ask for your order to be shipped, we reserve the right to charge you shipping or cancel your order and issue a refund if you are unwilling to pay for shipping.
If you choose local drop-off, you must be within 5 miles of the zip code 73107. If you are not you have 30-days to pickup your order or we reserve the right to cancel your order and issue a refund.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Our main contact form retains user submitted data for 90-days to give us time to handle requests and then purges the data automatically. If you opt-in to our newsletter your data is kept until you opt-out.
If you leave a comment or review on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use Google, Facebook, and Twitter analytics to improve your experience on our site.
Who we share your data with
We do not share your data, unless you opt-in to our newsletter, in which case your data is sent to our newsletter vendor. That data is removed when you opt-out.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. If you opt-in to our newsletter, your data is sent to our newsletter vendor. That data is removed when you opt-out.
Your contact information
Your contact information is retained if you opt-in to our newsletter, in which case your data is sent to our newsletter vendor. That data is removed when you opt-out.
How we protect your data
We do not sell, rent, or lease personal data. We respect your privacy and treat your data as we would treat our own.
What third parties we receive data from
We do not directly receive your data from third parties. We use social media product feeds, which leverage data from their respective platforms, but that data does not make it into this site.
What automated decision making and/or profiling we do with user data
We are not using any automation on our site, though our newsletter software does use filtering rules to segment out past customers so we can offer specials to our loyal return customers.